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Cable Asks FCC to Step in and Stop Verizon
12 Feb, 2008
Several cable companies, including Comcast, Brighthouse, and Time Warner Cable have filed a complaint with the FCC about Verizon’s “retention marketing” practices. First reported in Multichannel News, the cable operators claim that Verizon is using their knowledge of number porting requests to target customers who have already committed to switch phone service to cable competitors. Such a practice is against FCC rules. Carriers are only permitted to try to win customers back after they have switched, not try to convince them not to go once they have begun the process. FCC rules state that a carrier can’t use a porting request to try to influence a customer’s decision to switch carriers. Maybe this is a little payback to Verizon for their current and future patent lawsuits against cable companies over VoIP technology. The battle over VoIP is sure to get more complicated as competitors use a variety of regulatory and legal tactics to try to slow each other’s progress down.
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Time to Prepare for DOCSIS 3.0 is Now
07 Aug, 2008Second quarter results for broadband growth were a tad underwhelming. There are any number of factors which probably contributed to this slowdown, with the economic slowdown and housing crisis certainly towards the top of the list. But growth is also slowing because broadband penetration has grown considerably over the past few years, now ranging somewhere between 50% to 60% (depending on who you ask), and is beginning to slow down. There certainly is more room for growth, but at some point in the near future, broadband penetration will slow even more as it approaches saturation. It’s anyone’s guess what saturation is, but I would bet somewhere around 75% penetration of households (as a national average - individual markets will vary widely). From a service provider’s point of view, that suggests that posting continuing net adds of broadband customers will increasingly involve convincing a competitor's broadband customer base to switch service.

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