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Comcast: Two-Thirds of New Broadband Customers Churn From DSL
02 May, 2008
Comcast reports that two-thirds of the new 492K broadband subscribers signed up during the first quarter of 2008 churned from telecom DSL offers. Other interesting metrics for their cable modem high speed Internet product include:
- Added 492,000 high-speed Internet subscribers, reaching 28% penetration or 14.1 million customers
- High-speed Internet revenue increased 12% to $1.8 billion
- High speed Internet evenue growth of 13% from the previous year
- 2% decline in average monthly revenue per subscriber to $42.18 for high speed Internet
The decline in Comcast's HSI ARPU is primarily attributable to an uptake in their Economy Internet service, which offers 768Kbps service for approximately $25/month.
Comcast continues to see impressive gains in voice service as well. It’s quite clear that broadband and voice services are Comcast’s growth engine. Voice revenues increased 65% and HSI revenues increased by 13%, while video revenues increased by only 5% "It's the diversification of revenue streams that is the strength of our business," said Comcast Chief Executive Brian Roberts, as reported in the Wall Street Journal. For voice service, interesting metrics include:
- Added 639,000 Comcast Digital Voice (CDV) customers during the first quarter
- Voice penetration reached 12% or 5.1 million customers
- Phone revenue increased 65% to $587 million in the first quarter of 2008 from $356 million in 2007
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Clearwire Outlines 4G World Domination Plans
12 Jun, 2008
Clearwire is feeling quite confident these days. The emerging WiMAX provider held an investor conference and outlined their plan for 4G domination. We're "building the communications company of the future, today," says Clearwire CEO Ben Wolf. Clearwire chief strategy officer Scott Richardson calls it "the second coming of the Internet." It was quite the WiMAX pep rally. Clearwire executives say they intend to build a seamless nationwide 4G network way ahead of their competitors, namely Verizon and AT&T.
From a powerpointware perspective, the strategy looks real impressive. Clearwire intends to offer a five product suite of services which will include residential voice and broadband, mobile voice and broadband, and mobile entertainment. They intend to leverage their investor partners considerably, gaining access to tens of millions of existing subscriber relationships immediately. With their cable company partners, they intend to extend the cable entertainment experience "into the palms of consumer's hands." They intend to utilize Google's Android platform for a suite of "compelling" mobile applications. Intel will contribute by powering millions of end user devices and do for WiMAX what it did for Wi-Fi, in effect bringing it to the mainstream. Wolf says that the average consumer's total household spend on communications, ranging from $109-$258, is up for grabs, and they intend to capture as much of it as possible.
How do they know
I'd be interested to know how Comcast knows where their new broadband customers come from. How do they accurately capture that metric? I just recently signed up for their triple play package, and no one asked me about what type of broadband I had prior.