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T-Mobile Adds Handset to UMA Line-up
10 Dec, 2007
T-Mobile added the Samsung t739 Katalyst handset to their Hotspot@Home product line. The Katalyst is Unlicensed Mobile Access (UMA) capable, meaning it can route calls over a Wi-Fi connection. The Katalyst fills a gap between the existing low end and high end handsets for their Hotspot@Home service. The Katalyst offers a 1.3 megapixel camera, Bluetooth, and a 220 x 176 display.
Read more at this Engadget post.
XO Launches Enterprise Targeted FMC Solution
28 Nov, 2007XO announced the launch of Unwired Office, an enterprise targeted fixed mobile convergence solution. XO will partner with Sotto Wireless to offer a single platform which provides a smartphone that can be utilized as an office phone and a wireless device. The platform will include broadband Internet access; a hosted PBX system providing features in and out of the office; individual smartphones with one telephone number for office and mobile calling; wireless email and messaging; optional IP desk phones; and in building wireless coverage through in-office WiFi networks and wireless service. In addition, the service enables businesses to transparently extend the office phone system to the home or branch office by using existing cable or digital subscriber line broadband services. One of the smartphones used by the platform is the dual mode Nokia E61i. The Unwired Office solution illustrates the continuing movement towards fixed mobile convergence.
Life Expectancy of Landlines
14 Nov, 2007
I was reading a press release from Embarq announcing the launch of their text-to-landline service, which allows wireless SMS text messaging to be received and replied to from a landline phone, and it made me wonder about the life expectancy of traditional voice land lines. If you listen to some analysts, landlines are "dead lines walking," meaning it's just a matter of time before they become irrelevant. The argument is wireless and VoIP services will render traditional landlines useless. Of course, these predictions of total demise are rarely accurate. Landlines aren't in any danger of becoming totally obsolete, but their relevance in everyday life is certainly diminishing.
The promise of fixed mobile convergence (FMC) applications increase not only the likelihood of the long term survival of the landline, but may even reverse the trend of irrelevancy. The ability to "borrow" some of the experience of mobile applications and apply them to landline phones should be the goal of landline carriers. This latest Embarq announcement is a great example of that. There are numbers of others, including find/follow me services, simultaneous ring, and wireless to wireline hand offs. We can't predict whether this latest SMS text service application will be successful, but I do applaud Embarq for trying. They have made a series of FMC announcements this year, which says to me they are not conceding their core business to any competitor. There are a variety of applications available (or coming to market soon) that will add value to the landline experience, including web self care portals, unified messaging, and aforementioned FMC applications. The future reality is that landline carriers will have to adapt. They will have to find ways to make landline phones more valuable. Otherwise, they will fall victim to the competitive reality of today's evolving marketplace.
T-Mobile’s Hotspot@Home Launches 6/27 - Goodbye Landlines?
25 Jun, 2007
Looking to make a little wireless noise of themselves during the iPhone frenzy week, T-mobile will launch Hotspot@Home this Wednesday 6/27. Hotspot@Home, a fixed mobile convergence (FMC) service, will offer Wi-Fi offload of mobile calls when a Hotspot@Home capable handset is in range of an appropriate Wi-Fi hotspot. T-mobile has been beta trialing the service in Seattle, WA for the past 9 months. We reported on a similar launch by Cincinnati Bell last week.
This type of FMC application is beneficial to both the customer and their provider. The customer can fill indoor gaps of mobile wireless coverage with their home Wi-Fi network. An extra added bonus is the Wi-Fi use does not count towards the customer’s monthly minute allowance. Although, T-Mobile will charge a monthly premium of $10/month for individuals and $20/month for a family plan (both of which are introductory pricing and will certainly increase after a promotional period) for the service. Eventually FMC handsets will be able to interface with the hundreds of thousands of available Wi-Fi spots across the globe. The benefit to the wireless provider is the off load of wireless traffic off their crowded GSM network, thus giving them some network efficiencies. Additionally, FMC conceivably provides a competitive advantage, as T-Mobile and other FMC carriers can market this attractive application as a differentiating service, from not only competing wireless options, but also with landline carriers.
A viable FMC product like Hotspot@Home helps continue the migration away from traditional landline service. One of the factors preventing landline replacement is poor wireless coverage indoors. FMC alleviates that problem by routing calls through Wi-Fi as a VoIP over broadband call. Problem solved – at least in theory. This begs the question as to why that famous other phone launching this week does not provide FMC options?
Verizon Embraces FMC with New Business Offerings
21 Jun, 2007
Verizon announced the launch of several fixed mobile convergence (FMC) products at the NXTComm show. The new products will be called Wireless Office, PBX Mobile Extension and Mobile Conference Connection. Product features will include include: a single phone number that simultaneously rings to an office, home and cell phone; a unified mailbox that consolidates voicemail from multiple devices; and instant conference calls that can be organized and initiated with just a few clicks on any Research in Motion BlackBerry or Microsoft Windows Mobile smart phone or PDA. Pricing on the new services was unavailable.
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Should Telephone Service be Free?
12 Oct, 2008
Comcast announced a new promotion last week that offers 12 months of free basic cable service for new customers who also sign up for an additional service. Customers who don’t want an additional service can get Comcast’s basic service of about 20 -30 channels for $10/month. The promotion is tied to the digital TV transition of February 2009 and entices potential customers to avoid the transition “hassle” by getting “free” cable service. “The simple fact is that basic cable is the easiest path through the digital transition and now consumers can get it for free,” said Derek Harrar, General Manager and Senior Vice President, Video Services for Comcast in a company statement. This move is similar to strategies pursued by other video service providers, who are hoping to leverage the digital TV transition for new subscriber additions.
But is this strategy a leading indicator for the future? Should basic core services like basic cable and basic telephone service be offered for free, used as a “carrot” to entice customers to buy “more important” services like broadband? Maybe a very basic phone service, with no LD, access to landline 911, and maybe outgoing service only (to avoid telemarketers) should be a free component of a bundled offering. Such a wireline service may appeal to a customer who previously cut the cord for wireless only, but also needs broadband. There is a growing portion of the population who find the value of traditional wireline phone service elsewhere – either through wireless or broadband/IP services. But, if they could get the security of landline 911, and an extra dial tone in their home as a free value add for subscribing to broadband (or video from a telco’s perspective), maybe a telco’s bundled offering may look more attractive than a comparable cable offering. I realize this idea is not appealing to the hundreds of ILECs who are a part of the current access/settlement system (in fact, it couldn’t work in the context of today’s regulatory structure), but I wonder whether it’s inevitable. In this possible future scenario, the current settlement system adapts to broadband as the underlying service, as opposed to voice.
This scenario cuts both ways. From a cable company’s perspective, a growing portion of the population is turning to the Internet as a source for their video content, and no longer see value in paying for a broad package of video as a part of a traditional subscription pay-TV service. But, if they could receive basic TV (which includes local broadcast affiliates) as a free value add for buying broadband, maybe the cable bundle is more attractive. In a true IP/broadband world, very basic phone and video service is relatively easy to deliver, and has little impact on bandwidth and network performance. Maybe the digital transition is opening the door to a future where free basic services are a regular component of a bundled offering. Thoughts?

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