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Cable Industry Banking on tru2way Advantage
20 May, 2008True2way,, the cable industry’s newest interactive platform is all the rage, at least early on at the Cable Show, taking place in New Orleans this week. In a “nutshell” tru2way is an open platform for interactive application development that the cable industry is banking on for some competitive advantage. The hope is that third party application developers will grab hold of tru2way and begin developing a myriad of interactive applications exclusive to the nation’s cable operators. I heard it described on CNBC this morning as bringing the Facebook experience of application development to the cable TV experience. Interesting way of looking at it, but a little bit of a stretch. In some regards, tru2way is the cable industry’s response to the promise of IPTV application development, which has been slow to get out of the gate, but also promises a myriad of interactive applications for consumers.
The true manifestation of tru2way will happen at Best Buy, Amazon.com, and Radio Shack, where consumers will be able to buy electronics equipment that can interface directly to the cable network. For example, Panasonic has already announced 42-inch and 50-inch tru2way TVs will ship this Fall. Tru2way TVs will not need a set-top-box (STB), but will have access to all of the interactive and digital features that current customers need a STB for today. That’s the first step in the tru2way lifecycle – STB-less televisions. The cable industry hopes it’s but one small step in a series of huge competitive leaps that tru2way will bring to their entertainment and triple play experience.
Cable’s Move to IPTV Accelerating
28 Jun, 2007Light Reading is reporting that CableLabs is developing an OpenCable initiative which utilizes DOCSIS 3.0 to empower IP applications to cable set top boxes. The main advantage that DOCSIS 3.0 brings is the ability to bond RF channels, which results in a robust bandwidth pipe that can support a variety of IP applications, including IP multicast and unicast.
The move to IPTV by cable MSOs is inevitable. Bandwidth intensive applications including HD and VOD will dictate it. Current and near term future IPTV operators must realize that the competitive advantage offered by deploying IPTV today is a closing window of opportunity. One that must be seized and leveraged as quickly as possible.
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Should Telephone Service be Free?
12 Oct, 2008
Comcast announced a new promotion last week that offers 12 months of free basic cable service for new customers who also sign up for an additional service. Customers who don’t want an additional service can get Comcast’s basic service of about 20 -30 channels for $10/month. The promotion is tied to the digital TV transition of February 2009 and entices potential customers to avoid the transition “hassle” by getting “free” cable service. “The simple fact is that basic cable is the easiest path through the digital transition and now consumers can get it for free,” said Derek Harrar, General Manager and Senior Vice President, Video Services for Comcast in a company statement. This move is similar to strategies pursued by other video service providers, who are hoping to leverage the digital TV transition for new subscriber additions.
But is this strategy a leading indicator for the future? Should basic core services like basic cable and basic telephone service be offered for free, used as a “carrot” to entice customers to buy “more important” services like broadband? Maybe a very basic phone service, with no LD, access to landline 911, and maybe outgoing service only (to avoid telemarketers) should be a free component of a bundled offering. Such a wireline service may appeal to a customer who previously cut the cord for wireless only, but also needs broadband. There is a growing portion of the population who find the value of traditional wireline phone service elsewhere – either through wireless or broadband/IP services. But, if they could get the security of landline 911, and an extra dial tone in their home as a free value add for subscribing to broadband (or video from a telco’s perspective), maybe a telco’s bundled offering may look more attractive than a comparable cable offering. I realize this idea is not appealing to the hundreds of ILECs who are a part of the current access/settlement system (in fact, it couldn’t work in the context of today’s regulatory structure), but I wonder whether it’s inevitable. In this possible future scenario, the current settlement system adapts to broadband as the underlying service, as opposed to voice.
This scenario cuts both ways. From a cable company’s perspective, a growing portion of the population is turning to the Internet as a source for their video content, and no longer see value in paying for a broad package of video as a part of a traditional subscription pay-TV service. But, if they could receive basic TV (which includes local broadcast affiliates) as a free value add for buying broadband, maybe the cable bundle is more attractive. In a true IP/broadband world, very basic phone and video service is relatively easy to deliver, and has little impact on bandwidth and network performance. Maybe the digital transition is opening the door to a future where free basic services are a regular component of a bundled offering. Thoughts?

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