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FairPoint Begins New England IPTV Trial
03 Dec, 2008
FairPoint will begin trialing IPTV service in Portsmouth, New Hampshire over a FTTH network. The trial involves “giving away” 100 HDTVs to willing beta testers in the community. It’s part of a 90 day pilot program in which FairPoint is evaluating IPTV. We contacted Jill Wurm, FairPoint corporate communications manager and asked if this trial is a possible precursor to a rollout of IPTV services across their new New England footprint, which was acquired from Verizon. She responded “absolutely.” It’s an interesting development in that FairPoint is using FTTH facilities that were originally constructed by Verizon for their FiOS initiative. But unlike Verizon, FairPoint is going with true IPTV over these fiber facilities. Wurm says they’ve inherited approximately 24 FTTH communities from the Verizon acquisition. “From the Portsmouth trial, we will do an evaluation for a potentially broader commercial rollout of IPTV across these properties,” she said. She also emphasized that potential future rollouts of IPTV will not be limited to just FTTH communities. “The evaluation will also involve looking at the potential of IPTV over DSL,” she said.
Portsmouth is eagerly anticipating the results of the trial. Despite recently signing a ten year franchise agreement with Comcast, Portsmouth looks forward to Fairpoint entering the competitive fray. "This is the first step. Obviously we're hopeful it turns out to be successful. I don't know if prices are going to come down, but it might prevent them from going up as fast," said Portsmouth cable commission chairman John Gregg to Seacoastonline.com.
Fairpoint Reveals WiMAX Intentions
29 Oct, 2008
Fairpoint will provide WiMAX service in its Northeast markets using equipment from Nortel and Airspan. Fairpoint’s WiMAX network will operate in the 3.65 GHz spectrum band and will be used to deliver broadband to customers who are outside the reach of broadband from their recently acquired wired networks in Vermont, New Hampshire and Maine. Nortel claims this network is the largest announced WiMAX network in the 3.65 GHz band. Fairpoint will use WiMAX (802.16d) for fixed purposes, as opposed to mobile WiMAX (802.16e). The 3.65 GHz spectrum band is not widely used in the U.S. yet, but it may prove to be an enabler of competitive broadband services, especially in rural communities.
Fairpoint Needs More Time with Verizon Properties
17 Sep, 2008
Fairpoint announced a delay in the complete takeover of Verizon properties they purchased in the northeast. The official cutover is now scheduled for the end of January 2009, which is a 60 day delay from the previous announced cutover date. Fairpoint is trying to “transition to about 60 new, fully integrated state-of-the-art systems which will replace the more than 600 systems currently being utilized by Verizon to support the acquired operations.” Fairpoint is still utilizing Verizon resources during the transition.
No real surprise here. The transition is indeed complex, and Fairpoint won’t publicly say it, but I’d be willing to bet the Verizon plant they’ve inherited has seen better days. It probably needs serious rehab work. I can say that from experience, having previously worked in network ops of a large bell company. Even the markets (i.e. large urban centers) that have the attention of bell companies can leave a lot to be desired from a physical plant perspective. Smaller, less densely populated markets receive even less attention. This Fairpoint delay can be spun as a smaller, less capable company trying to inherit more than it can handle – in fact I’ve seen commentary supporting this view already. I’m sure there are some scale challenges for Fairpoint. But the reality probably has more to do with trying to absorb network assets that need some serious rehab.
Fairpoint/Verizon Deal Finalized
27 Feb, 2008
FairPoint’s purchase of select Verizon assets in the northeast, including territories in Maine, New Hampshire, and Vermont, cleared its remaining regulatory hurdles this week. The deal catapults North Carolina based Fairpoint into a top ten telecom carrier in the U.S. Fairpoint agreed to several regulatory mandates including expanding broadband to 75 percent of its telephone access lines within 18 months of closing the deal, 85 percent within two years and 95 percent within five years. The competitive implications of this transaction are somewhat unclear. Certainly Fairpoint will pay more attention to these markets than Verizon planned to, so I suspect FairPoint will be a more engaged competitor. FairPoint partners with DirecTV for the video portion of their triple play. As is the case with most transactions of this size, it will take some time for the dust to settle and the true competitive landscape to be defined.
Corporate Catfight Brewing Between Verizon and Comcast
08 Oct, 2007
Comcast was running ads in its New Hampshire market focusing on Verizon’s potential market departure, per Verizon’s pending deal with Fairpoint Communications. In a complex transaction, Fairpoint is acquiring Verizon local exchanges throughout New England. Comcast is seizing on apprehension among some New Englanders who fear Verizon’s departure will result in fewer broadband investments. Comcast ad copy like, “We're here for you, New Hampshire. Verizon has announced plans to leave New Hampshire. Comcast will still be here for you," has Verizon crying foul. So much so, that they launched rebuttal ads and their legal team demanded Comcast stop running “deceptive” ads.
Read the details at this New Hampshire Union Leader post.
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Should Telephone Service be Free?
12 Oct, 2008
Comcast announced a new promotion last week that offers 12 months of free basic cable service for new customers who also sign up for an additional service. Customers who don’t want an additional service can get Comcast’s basic service of about 20 -30 channels for $10/month. The promotion is tied to the digital TV transition of February 2009 and entices potential customers to avoid the transition “hassle” by getting “free” cable service. “The simple fact is that basic cable is the easiest path through the digital transition and now consumers can get it for free,” said Derek Harrar, General Manager and Senior Vice President, Video Services for Comcast in a company statement. This move is similar to strategies pursued by other video service providers, who are hoping to leverage the digital TV transition for new subscriber additions.
But is this strategy a leading indicator for the future? Should basic core services like basic cable and basic telephone service be offered for free, used as a “carrot” to entice customers to buy “more important” services like broadband? Maybe a very basic phone service, with no LD, access to landline 911, and maybe outgoing service only (to avoid telemarketers) should be a free component of a bundled offering. Such a wireline service may appeal to a customer who previously cut the cord for wireless only, but also needs broadband. There is a growing portion of the population who find the value of traditional wireline phone service elsewhere – either through wireless or broadband/IP services. But, if they could get the security of landline 911, and an extra dial tone in their home as a free value add for subscribing to broadband (or video from a telco’s perspective), maybe a telco’s bundled offering may look more attractive than a comparable cable offering. I realize this idea is not appealing to the hundreds of ILECs who are a part of the current access/settlement system (in fact, it couldn’t work in the context of today’s regulatory structure), but I wonder whether it’s inevitable. In this possible future scenario, the current settlement system adapts to broadband as the underlying service, as opposed to voice.
This scenario cuts both ways. From a cable company’s perspective, a growing portion of the population is turning to the Internet as a source for their video content, and no longer see value in paying for a broad package of video as a part of a traditional subscription pay-TV service. But, if they could receive basic TV (which includes local broadcast affiliates) as a free value add for buying broadband, maybe the cable bundle is more attractive. In a true IP/broadband world, very basic phone and video service is relatively easy to deliver, and has little impact on bandwidth and network performance. Maybe the digital transition is opening the door to a future where free basic services are a regular component of a bundled offering. Thoughts?

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