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Virgin Mobile Undercuts Everyone
24 Jun, 2008
Virgin Mobile, the prepaid wireless MVNO, has undercut all wireless carriers with their latest wireless plan. The “Totally Unlimited” plan will launch on July 1 for $79.99/month, and will offer unlimited domestic calling. For an additional $10/month, customers can add unlimited text messaging. The $79.99 plan undercuts most existing unlimited plans by $20. Another appealing aspect to Virgin’s plan is the lack of any contract.
Virgin typically appeals to value and credit challenged customers. It remains to be seen if their typical demographic will see this plan as appealing, and from a competitive standpoint, will it impact the efforts of the $99 plan group. For consumers who need pure wireless voice minutes in bulk, this plan may look quite appealing. Additionally it’s “risk free” nature may have an impact on AT&T and Verizon’s voice only unlimited $99 plans.
T-Mobile Launches Unlimited Family Plan
04 Jun, 2008T-Mobile USA announced a new unlimited wireless family plan, expanding on the flurry of unlimited wireless plans of late. The plan offers unlimited nationwide calling (with nationwide roaming and long distance) and unlimited nationwide text, picture and instant messaging (SMS, MMS and IM), for a flat rate of $49.99/month for each additional line added to a primary line of $99.99/month. Customers can add up to four additional lines.
Verizon Wireless Launches Smartphone Data Plan
14 Apr, 2008
Verizon Wireless announced an unlimited web browsing and email plan for smartphone subscribers. The plan offers access for up to ten separate email addresses and unlimited Internet access. The plan is priced at $29.99/month and available to VZW customers with a qualifying voice plan. Eligible smartphones include the Verizon Wireless SMT5800; the Verizon Wireless XV6800 and the MOTO Q9m. Verizon Wireless BlackBerry subscribers have their own distinct data plans.
Alltel Joins Unlimited Party
10 Mar, 2008Alltel announced that they too will launch a $99/month unlimited wireless plan, joining all the other major wireless carriers who already have one. Branded Freedom Unlimited, Alltel’s unlimited plan basically mirrors other carriers, offering unlimited local and domestic long distance calling. Alltel also remains committed to its popular My Circle plans that allow subscribers to designate 5, 10, or 20 telephone numbers for which they can make unlimited calls to in any given month.
Sprint Raises the Bar with Unlimited Everything
28 Feb, 2008
Sprint matched its competitors and then some by unveiling a $100/month unlimited plan, branded “Simply Everything,” which includes unlimited voice, data, text, e-mail, Web-surfing, TV, music, GPS navigation, Direct Connect and Group Connect services. Sprint has trumped their competitor’s unlimited plans by including data and messaging services in the $100/month unlimited plan. Some analysts are saying Sprint missed an opportunity by taking so long to match competitors and the unlimited momentum "ship may have already sailed." The $100/month unlimited plan is not seen as a mass market plan, and only appeals to a limited segment. Sprint will have a hard time reaching through its first to market competitors and engaging that segment. Interestingly enough, Sprint was actually the first carrier to offer an unlimited plan at $120/month, but only in a few trial markets. Perhaps their delay was caused by some distraction. After all, they also announced a $29 billion dollar loss today, with another $30 billion dollar write down from the Nextel merger coming soon. They also predict losing over 1.2 million subscribers in the first quarter alone – just about the same amount they lost in all of 2007. Ouch!
T-Mobile Ups the Ante
21 Feb, 2008T-Mobile joined the wireless unlimited calling party this week, but is now upping the ante with landline calling as well. Their new Talk Forever service complements their recently launched Hotspot@Home service, and provides unlimited domestic calling for $10/month. The new service will only be available in Dallas and Seattle for now. Hotspot@Home routes cell phone calls over the customer’s home Wi-Fi network, removing the minutes associated with that call from their wireless bucket of minutes, for an extra $10/month. The new Talk Forever is essentially a pure play VoIP service, similar to Vonage, where customers utilize traditional landline phones. So T-Mobile customers can now use their wireless or landline phone and get unlimited domestic calling for $10/month each (or $20 total). T-Mobile customers must subscribe to a $40/month plan to qualify for Talk Forever or Hotspot@Home, meaning customers would have a minimum bill of $60/month if they subscribe to both services. They also need to buy a compatible home router for $49.
This T-Mobile development is a clear move to encourage customers to give up traditional landline telephone service. With a wireless and broadband subscription, customers will now have unlimited calling from their home, and only use wireless minutes outside the home. I suspect as both this new plan from T-Mobile, as well as the multiple unlimited wireless plans announced this week begin to take hold, a fair percentage of consumers will question whether they need a landline phone. As Joe Sims, T-Mobile’s broadband products vice president and general manager, said in an interview with Wi-Fi Net News, “[we’re looking] to address the remaining reasons people were reluctant to cut the cord.”
After all of the activity this week, you have to wonder whether these communications conglomerates have well defined strategies, or are they winging it to see what sticks. My guess is a little of both. Does anyone really know the long term impact of these new plans, and whether they will provide enough margins for these carriers to continue them? Or is this just a “land grab” to shake out competitors, and then the market adjusts with fewer players?
Cellular South Launches Unlimited Calling and Data Bundle
10 Oct, 2007Cellular South, a Mississippi based regional wireless carrier has launched an unlimited wireless and data bundle. The new plan offers unlimited calling, text messaging, and data transfer for $79.99/month ($99.99 for PDA plans).
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Should Telephone Service be Free?
12 Oct, 2008
Comcast announced a new promotion last week that offers 12 months of free basic cable service for new customers who also sign up for an additional service. Customers who don’t want an additional service can get Comcast’s basic service of about 20 -30 channels for $10/month. The promotion is tied to the digital TV transition of February 2009 and entices potential customers to avoid the transition “hassle” by getting “free” cable service. “The simple fact is that basic cable is the easiest path through the digital transition and now consumers can get it for free,” said Derek Harrar, General Manager and Senior Vice President, Video Services for Comcast in a company statement. This move is similar to strategies pursued by other video service providers, who are hoping to leverage the digital TV transition for new subscriber additions.
But is this strategy a leading indicator for the future? Should basic core services like basic cable and basic telephone service be offered for free, used as a “carrot” to entice customers to buy “more important” services like broadband? Maybe a very basic phone service, with no LD, access to landline 911, and maybe outgoing service only (to avoid telemarketers) should be a free component of a bundled offering. Such a wireline service may appeal to a customer who previously cut the cord for wireless only, but also needs broadband. There is a growing portion of the population who find the value of traditional wireline phone service elsewhere – either through wireless or broadband/IP services. But, if they could get the security of landline 911, and an extra dial tone in their home as a free value add for subscribing to broadband (or video from a telco’s perspective), maybe a telco’s bundled offering may look more attractive than a comparable cable offering. I realize this idea is not appealing to the hundreds of ILECs who are a part of the current access/settlement system (in fact, it couldn’t work in the context of today’s regulatory structure), but I wonder whether it’s inevitable. In this possible future scenario, the current settlement system adapts to broadband as the underlying service, as opposed to voice.
This scenario cuts both ways. From a cable company’s perspective, a growing portion of the population is turning to the Internet as a source for their video content, and no longer see value in paying for a broad package of video as a part of a traditional subscription pay-TV service. But, if they could receive basic TV (which includes local broadcast affiliates) as a free value add for buying broadband, maybe the cable bundle is more attractive. In a true IP/broadband world, very basic phone and video service is relatively easy to deliver, and has little impact on bandwidth and network performance. Maybe the digital transition is opening the door to a future where free basic services are a regular component of a bundled offering. Thoughts?

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